Terms of Service

Effective 16 July 2026

The short version: be reasonable, don't abuse the service, and understand that Slotly is a small product offered as-is. Your "Unlimited" purchase lasts for as long as Slotly operates. Because Slotly is a small, independently run product, we may need to discontinue it — for example if it doesn't attract enough users to be sustainable — and section 9 sets out what happens if we do. The full terms below are what actually applies.

1. Who we are and what these terms cover

Slotly is a booking service operated by Cloud Pixel ("Slotly", "we", "us", "our") from Australia, available at bookslotly.com and app.bookslotly.com, including the embeddable booking widget (together, the "Service"). By creating an account or embedding the widget on a website you control, you ("you", "your") agree to these Terms of Service. If you do not agree, do not use the Service.

2. The Service

Slotly lets you publish a booking calendar on your own website. Visitors to your website ("Visitors") can request bookings through the widget, and you can review, approve, decline and manage those bookings in your dashboard. You are our customer; Visitors interact with the widget as part of your website.

3. Your account

• You must provide a valid email address and keep your login credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be able to form a binding contract (for example, be of legal age in your jurisdiction) to hold an account.

4. Plans, payments and the meaning of "one-off, forever"

The free plan captures every booking your calendar receives, but only the first 100 bookings received in each calendar month are visible in your dashboard. The paid "Unlimited" upgrade is a one-off payment that removes this viewing cap. Optional paid add-ons (such as email notifications) may be billed on a recurring basis as described at the time of purchase. Payments are processed by Stripe; we do not see or store your card details.

"One-off, forever" and similar phrases mean for the operating life of the Service. Your Unlimited purchase is a licence to use the Unlimited features for as long as we continue to operate Slotly — it is not a guarantee that the Service will operate indefinitely, and it does not create an obligation for us to run the Service in perpetuity. What happens if the Service is discontinued is set out in section 9.

Except where required by law (including the Australian Consumer Law) or expressly stated in these terms, payments are non-refundable. If you believe you were charged in error, contact us and we will review it in good faith.

5. Your content and your Visitors' data

• You own the booking data, form responses and other content submitted through your booking forms ("Your Content"). You grant us a licence to host, store, process, transmit and display Your Content solely as needed to provide the Service.
• You decide what information your booking forms collect from Visitors. You are responsible for ensuring you have a lawful basis to collect that information and for complying with the privacy and consumer laws that apply to you and your Visitors, including providing your own privacy notice where required.
• We process Visitor booking data on your behalf and on your instructions, as described in our Privacy Policy.

6. Acceptable use

You must not use the Service to:

• break the law, infringe anyone's rights, or collect data you are not entitled to collect;
• send spam or run phishing, fraudulent or deceptive booking forms;
• probe, disrupt, overload or attempt to gain unauthorised access to the Service or other users' accounts; or
• resell, white-label or redistribute the Service without our written agreement.

7. Availability and changes to the Service

We work to keep Slotly fast and reliable, but the Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation, and we may change, add or remove features at any time. Where a change materially reduces core functionality you have paid for, we will use reasonable efforts to give you advance notice.

8. Suspension and termination

• By you: you can stop using the Service at any time and may request deletion of your account by contacting us.
• By us: we may suspend or terminate your account if you materially breach these terms, if your use creates security, legal or technical risk for us or other users, or if recurring add-on payments fail. Where practical, we will notify you and give you an opportunity to remedy the issue first.

9. Discontinuation of the Service

Slotly is a small, independently run product. We hope to run it for a very long time, but we reserve the right to discontinue the Service — in whole or in part — at any time and for any reason, including if it does not attract enough users, or otherwise ceases to be commercially viable or sustainable to operate. If we decide to permanently discontinue the Service, we will:

1. use reasonable efforts to give you advance notice before the shutdown date, by email to your account email address and/or by notice on our website or dashboard;
2. use reasonable efforts to keep your dashboard and booking data accessible for a period before the shutdown date so you can review and export Your Content; and
3. delete Your Content and account data after the shutdown date, as described in our Privacy Policy.

If the Service is permanently discontinued, we may — at our discretion — offer a partial refund of the Unlimited purchase price to accounts that purchased Unlimited within the 12 months before the shutdown announcement. Other than that discretionary refund and any rights you have under law that cannot be excluded, no refund, credit or compensation is payable in connection with a discontinuation of the Service, including for Unlimited purchases, and our only obligations on discontinuation are those set out in this section. We may also transfer or assign the Service (and these terms) to another operator, for example as part of a sale of the business, in which case we will notify you.

10. Disclaimer of warranties

To the maximum extent permitted by law, we exclude all conditions, warranties and guarantees not expressly set out in these terms, whether implied by statute, custom or otherwise. Without limiting the foregoing, we do not warrant that the Service will meet your requirements, that bookings will be delivered without error or loss, or that the Service will be available at any particular time.

11. Limitation of liability

To the maximum extent permitted by law:

• we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, business, goodwill, bookings or data, however arising, even if we were advised of the possibility of such loss; and
• our total aggregate liability to you for all claims arising out of or in connection with the Service or these terms is limited to the total amounts you paid to us in the 12 months before the event giving rise to the claim (or, if you have paid nothing, AUD $50).

12. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee can be limited, it is limited (at our option) to resupplying the relevant services or paying the cost of having them resupplied.

13. Indemnity

You indemnify us against claims, losses and expenses (including reasonable legal costs) arising from Your Content, your booking forms, your dealings with your Visitors, or your breach of these terms or of applicable law, except to the extent caused by our own negligence or breach.

14. Changes to these terms

We may update these terms from time to time. For material changes we will give you at least 30 days' notice by email or by notice in the dashboard before the updated terms take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms; if you do not agree, stop using the Service and contact us to close your account.

15. General

• These terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the Australian courts.
• If any provision of these terms is found invalid, the remainder continues in effect.
• You may not assign these terms without our consent; we may assign them as described in section 9.
• These terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.

16. Contact

Questions about these terms: [email protected].